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FAQs

FAQs

Frequently Asked Questions Welcome to Tennessee & Co.'s FAQ page! Here, we've compiled answers to some of the most commonly asked questions to make your shopping experience with us as seamless and enjoyable as possible. 

  1. What is Tennessee & Co. all about? Tennessee & Co. is your go-to destination for southern-inspired women's wear. We curate collections that blend the timeless charm of southern heritage with contemporary fashion, offering a range of everyday wear, high-end pieces, accessories, and party wear. 
  2. How can I contact Tennessee & Co.'s customer service? We'd love to hear from you! For any inquiries or assistance, please email us at customerservice@tennesseeandco.com or visit our Contact Us page for alternative contact methods. 
  3. What payment methods do you accept? We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer convenient payment options such as PayPal.
  4. How can I track my order? Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package. If you have any issues, feel free to reach out to our customer service team.
  5. What is your return policy? We want you to be completely satisfied with your purchase. Please refer to our [Returns] page for detailed information on our return policy, including eligibility, process, and timeframes. 
  6. Do you ship internationally? As of now, we only ship within the United States. However, we are actively exploring options to expand our international shipping capabilities. Stay tuned for updates! 
  7. How do I determine my size? To find the perfect fit, refer to the detailed measurements for each product. If you have specific questions about sizing, feel free to reach out to our customer service team for personalized assistance.
  8. How can I stay updated on promotions and new arrivals? Subscribe to our newsletter at the bottom of our homepage to receive exclusive updates on promotions, new arrivals, and more. You can also follow us on social media for the latest news and styling tips. 
  9. Can I cancel or modify my order after it's been placed? Once an order is confirmed, it enters our processing system quickly to ensure prompt shipment. Unfortunately, we cannot guarantee modifications or cancellations. If you have urgent concerns, please contact our customer service team as soon as possible.

 We hope these FAQs provide the information you need. If you have any further questions or concerns, don't hesitate to reach out to us. Thank you for choosing Tennessee & Co. for your southern-inspired wear!

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